watch the art of difficult conversations
This CEU is split into 2 parts. To start, click on the arrow in the middle of the video. To pause/stop, tap anywhere on the video screen or hit the pause navigation button in the lower left corner of the video. Remember to get the .2 CEU credit you must be on record for purchasing and taking the quiz.
Part 1: 1 hour
Part 2: 1 Hour
Take the quiz now or return anytime and hover over the CEU menu button, select “Quiz: Difficult Conver.” from the drop down window. (Remember: You must take the quiz and pass 8 of 10 questions to receive credit. Oh, you can take it over so no worries!).