Part of being a successful designer is having those difficult conversations with your clients, vendors, contractors, or employees. These conversations can cover budget, billing, supply chain, and misunderstandings in general and no one teaches you how to glide thru these with ease and RESULTS! Learn new verbiage that defuses conflict before it gets out of hand. Understand non-verbal communication and gain clarity on unintentional behaviors that you might do to “turn off” high end clients. This course is a powerful interactive session with proven tools and a demonstration all recorded at the Los Angela Design Center. CC #102986 Accreditation: IDCEC, ASID, IIDA, IDA. To get CEU credit, take the on-line quiz and pass 8 of 10 questions and your CE credit will automatically be recorded to your IDCEC account. You will receive an email notification.