.2 “The Art of Difficult Conversations”
Interior design projects are highly detailed juggling massive quantities of information while having to manage the communication style of each client. There will be difficult conversations and no one teaches you how to glide thru these with ease and RESULTS! Learn new verbiage that defuses conflict before it gets out of hand. Understand non-verbal communication and gain clarity on unintentional behaviors that you might do to “turn off” high end clients. This course is a powerful interactive session with proven tools and a demonstration all recorded at the Los Angela Design Center.
Accreditation: IDCEC, ASID, IIDA, IDA
After watching the video course you are guided to take an online quiz. Once you get 8 of 10 questions correct, we will record your credit directly to your IDCEC account and notify you.